Q. Why I am unable to view my past investments?
A. This generally happens when you update or reset the broker from the Teji Mandi app and linked a new broker. The investments would be visible if you link the previous broker with same credentials. We do not encourage to switch broker or attempting to multiple brokers which will help you track and execute the order seamlessly.
Q. I am unable to reset or update the broker?
A. We request you to do a simple troubleshoot from your end which is outlined below:
For Android User's:
- Long press on Teji Mandi app
- Click on App Info
- Click on Storage or App storage (the term may vary for different mobile handset)
- Click on Clear data/storage and confirm to delete the data.
- Open Teji Mandi app now Set the Broker.
For iOS User's:
- Request to kindly uninstall and install the new version of the app.
- Once the app installed before opening the app request to restart your phone once.
- Once the phone is restarted open Teji Mandi app and you may link your broker.
| In case of any doubts or queries, e-mail at support@tejimandi.com or reach out to us via in-app Chat support. We would be glad to assist.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article